Have you made your plans for the industry’s leading channel event? Do it today!

The document management service provider industry is changing. You need to catch the wave! Creating a “Blue Ocean” strategy for your company is all about differentiation. You need to reconstruct market boundaries, focus on the big picture, reach beyond existing demand, get the strategic sequence right, overcome organizational hurdles, and build execution into strategy. At AIIM’s Document Management Service Provider Executive Forum, we’ll provide owners and senior managers in document imaging, conversion, and preservation services with highly educational and vendor-neutral instruction in how to create your own strategy for success. And all of this takes place on the blue wave beaches of Hollywood, FL. November 3-5, 2011 at the Westin Diplomat Resort and Spa. (Download brochure)

Why isn’t enterprise search mission critical?

This is interesting from Lynda Moulton re Enterprise Search. I’ll be speaking with her at the Gilbane Confence in Boston in November. Details are here – http://www.gilbaneboston. Here’s an excerpt from Lynda’s post… Why isn’t “search” the logical end-point in any content and information management activity. If we don’t care about being able to find valued and valuable information, why bother with any of the myriad technologies employed to capture, organize, categorize, store, and analyze content. What on earth is the point of having our knowledge workers document the results of their business, science, engineering and marketing endeavors, if we never aspire to having it retrieved, leveraged or re-purposed by others? However, in Information Week, an article in the September 5, 2011 issue entitled “HP Transformation: Autonomy is a Modest Start” gave me a jolt with this comment: Autonomy has very sophisticated search capabilities including federation–the ability to search across many repositories and sources–and video and image search. But with all that said, enterprise search isn’t a hot, mission-critical business priority. [NOTE: in the print version the "call-out" box had slightly different phrasing but it jumped off the page, anyway.] This is pretty provocative and disappointing to read in the…

Gartner ECM Magic Quadrant 2011 Report

Our friends at Gartner just released their annual Magic Quadrant report on Enterprise Content Management and it has some interesting things to say about the state of content and records management and SharePoint as a driving force in the market. Interestingly, Gartner notes that even though the global economy has been in a prolonged recession [...]

8 things you need to know about enterprise capture

In today’s world of multi-channel communication, raw input may come from paper documents, paper forms, web forms, faxes, emails, SMS, mobile and social. Rather than build a data capture connection to each process for each of these potential media channels, it would seem more sensible to invest in a broad-capability capture platform that can capture, recognize and validate data from any source, and use it to drive multiple processes across multiple enterprise business systems.

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